Frequently Asked Questions

Here's the answers to some of our most common queries.

If you don't find the answer you're looking for, be sure to get in touch!

Gift Vouchers

Landers gift vouchers never expire!

At present, our Instore Gift Vouchers can only be redeemed in our Tralee store. If you'd like to use your Instore Gift Voucher online, then get in touch and we will arrange it for you.

You can purchase both types of Gift Voucher on our online store.

If you have an Online Gift Voucher, and you'd like to spend it instore, we can arrange this for you also.

We accept One 4 All Gift Cards instore only. At present, they cannot be redeemed online. 

Stock & Sizing

We keep the same stock online and instore. If you'd like to check if we have a particular size or colour or item in stock, you can check online.

Because our online stock is live, we are unable to reserve or hold items for you in the store. The best way to guarantee your item, is to purchase using Click & Collect. You can always avail of our change of mind Return policy if you change your mind.

Shipping

We currently deliver to Republic of Ireland and Northern Ireland only.

Most of our orders are dispatched within 1 day during office hours (Monday to Friday).

All orders will be delivered by DPD.

You can find full details of our delivery & shipping options here.

Once dispatched you should receive a DPD tracking number which you can use to track your order here.

You can manage your delivery slot in your "out for delivery" email received from DPD, otherwise, the delivery driver will attempt to contact you.

Currently 98% of our deliveries are delivered the next day after dispatch.

Click & Collect

We offer free, 1 hour click and collect from our Tralee store.

You can find more information on our Click & Collect service here.

Returns

You can return your items within 28 day of the purchase date for a full refund including sale items.

For our full returns policy click here.

Opening Hours

Monday - Saturday: 9am - 6pm
Closed: Sundays and Bank Holidays

Please note at certain times of the year these opening hours may change. We will update our opening times here, on our Google business profile and on our socials.